Smart Data Quality (SDQ)
Discrepancy Management

Track, review, and act on all discrepancies in a single location — regardless of whether they came from EDC, a vendor, a rule, or an AI model.

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Smart Data Quality (SDQ) Discrepancy Management

One action layer over every query

Discrepancy Management consolidates every query into one workspace so teams can track, review, and take action regardless of source — EDC queries, vendor tasks, rule-based checks, and AI-generated queries all land in the same view. Built-in metrics give immediate visibility into site performance, queries posted by SDQ, and open vendor tasks, while status updates with reasons and a data-discrepant flag keep the audit trail clean and feed directly into the protocol deviation workflow.

Why teams choose Discrepancy Management

One queue

Every query, regardless of source

EDC, vendor, rule-based, and AI-generated queries in a single, actionable view

How Discrepancy Management works

Discrepancy Management is the action layer that sits over all of your queries.

Aggregate every query

Queries from EDC, vendors, SDQ rules, and AI models are pulled into a single view.

See the metrics

Tiles summarize site performance, SDQ-posted queries, and vendor open tasks at a glance.

Review and act

Reviewers filter, open, and update query status with a required reason; bulk actions handle high volumes efficiently.

Connected to protocol deviations. Setting the data-discrepant flag on a closed query routes the record into the protocol deviation workflow, so query review and PD review stay connected.

Features

EDC queries and vendor tasks

Separate tabs for each, in one module.

Metrics tiles

Open, answered, closed, and cancelled counts plus vendor open tasks.

Status with reason

Every status change is captured for the audit trail.

Data-discrepant flag

Drives the query-based protocol deviation workflow.